Customer story #1

Company : BIM3
Location : London, UK

Headquartered in the City of London, BIM3 delivers building
services infrastructure design across a range of public and
private sector projects and helps design residential,
governmental, and commercial buildings. It has just over 30
employees and has delivered projects for many of the big
names across the construction industry, including Mace and
Laing O’Rourke. Historically, key projects have included the
Stansted Airport expansion, and building services work for
the Shard in central London. More recently, BIM3 has been
working on 40 Leadenhall Street, popularly known as
“Gotham City.”

Key areas BIM3 concentrates on today include healthcare
and data centres, where the company now has clients
located in the UK and across the rest of Europe. Over time,
more of the work BIM3 has been doing has been cloudbased and online, and the focus has shifted from 2D to 3D
design.

Gauging challenges

Whenever BIM3 wins a new contract or receives a new
order, it needs to be able to respond quickly. Doing that
effectively relies on having access to the latest design
software, a robust systems architecture and high-quality
services and support. In delivering on these requirements,
BIM3 relies on the capabilities of their Autodesk reseller and
architecture, engineering, and construction software
specialist, Graitec.
BIM3 values the expertise of Graitec in rapidly putting
together product and support packages but also the tailored
approach and personal touch that Graitec offers. As David
Huke, director of Graitec, states: “We pride ourselves on our
commitment to meeting the specific individual needs of our
clients. When we were working with BIM3 on the Shard
project. I personally went up the side of the building in a lift
with a server, 12 workstations and 24 monitors and set up
and configured their whole network for them.”
Graitec has also helped BIM3 get up and running with the
software quickly, delivering in-depth training programmes
on Autodesk® Revit® MEP, BIM software for mechanical,
electrical, and plumbing engineers, and project review
software, Autodesk® Navisworks®. Graitec has taken BIM3’s
team through from an essentials capability right through to
advanced levels. That has been key as around 90% of BIM’s
projects today use Revit MEP, and most also use Navisworks.

Tel: 023 80868947 enquiries@graitec.co.uk www.graitec.co.uk
Construction
More broadly, BIM3 now has nearly 50 licences of the
Autodesk Architectural Engineering and Construction (AEC)
software collection, which includes both Revit MEP and
Navisworks and a range of other construction design
software tools. It also has 30 licences, again sourced from
Graitec, of what is now known as BIM Collaborate Pro
(previously known as BIM 360 Design) to help deliver a
collaborative BIM environment, not just internally but also
across wider construction project teams.
On most of its construction stage projects, BIM3 uses
Fabrication MEP within Revit itself. It finds the libraries and
content are more applicable to the level of detail it needs. It
also continues to use Autodesk® AutoCAD® design software
on some projects.
Across all these software solutions, Graitec provides BIM3
with ongoing high-quality Gold-level support. While the
BIM3 team are experienced designers and have a high level
of knowledge and understanding of the Autodesk software,
this support has proved to be invaluable.
As Richard Hasell, director, BIM3, stated: “As with all design
software, whenever a new version of software comes out,
there can be some teething problems or issues that you
can’t solve on your own. Having that gold level of cover
means we have someone on the end of the phone who can
either jump on and sort it out for us or escalate any queries
or issues directly to Autodesk on our behalf. That’s been key
as Graitec know who best to talk to in order to get fast
answers to any queries we might have.”