Customer story #1

“Share and share alike" : How Graitec and cloud-based Autodesk software have transformed the design culture at BIM3


Customer story #1

Company : BIM3
Location : London, UK

Headquartered in the City of London, BIM3 delivers building
services infrastructure design across a range of public and
private sector projects and helps design residential,
governmental, and commercial buildings. It has just over 30
employees and has delivered projects for many of the big
names across the construction industry, including Mace and
Laing O’Rourke. Historically, key projects have included the
Stansted Airport expansion, and building services work for
the Shard in central London. More recently, BIM3 has been
working on 40 Leadenhall Street, popularly known as
“Gotham City.”

Key areas BIM3 concentrates on today include healthcare
and data centres, where the company now has clients
located in the UK and across the rest of Europe. Over time,
more of the work BIM3 has been doing has been cloudbased and online, and the focus has shifted from 2D to 3D

Gauging challenges

Whenever BIM3 wins a new contract or receives a new
order, it needs to be able to respond quickly. Doing that
effectively relies on having access to the latest design
software, a robust systems architecture and high-quality
services and support. In delivering on these requirements,
BIM3 relies on the capabilities of their Autodesk reseller and
architecture, engineering, and construction software
specialist, Graitec.
BIM3 values the expertise of Graitec in rapidly putting
together product and support packages but also the tailored
approach and personal touch that Graitec offers. As David
Huke, director of Graitec, states: “We pride ourselves on our
commitment to meeting the specific individual needs of our
clients. When we were working with BIM3 on the Shard
project. I personally went up the side of the building in a lift
with a server, 12 workstations and 24 monitors and set up
and configured their whole network for them.”
Graitec has also helped BIM3 get up and running with the
software quickly, delivering in-depth training programmes
on Autodesk® Revit® MEP, BIM software for mechanical,
electrical, and plumbing engineers, and project review
software, Autodesk® Navisworks®. Graitec has taken BIM3’s
team through from an essentials capability right through to
advanced levels. That has been key as around 90% of BIM’s
projects today use Revit MEP, and most also use Navisworks.

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More broadly, BIM3 now has nearly 50 licences of the
Autodesk Architectural Engineering and Construction (AEC)
software collection, which includes both Revit MEP and
Navisworks and a range of other construction design
software tools. It also has 30 licences, again sourced from
Graitec, of what is now known as BIM Collaborate Pro
(previously known as BIM 360 Design) to help deliver a
collaborative BIM environment, not just internally but also
across wider construction project teams.
On most of its construction stage projects, BIM3 uses
Fabrication MEP within Revit itself. It finds the libraries and
content are more applicable to the level of detail it needs. It
also continues to use Autodesk® AutoCAD® design software
on some projects.
Across all these software solutions, Graitec provides BIM3
with ongoing high-quality Gold-level support. While the
BIM3 team are experienced designers and have a high level
of knowledge and understanding of the Autodesk software,
this support has proved to be invaluable.
As Richard Hasell, director, BIM3, stated: “As with all design
software, whenever a new version of software comes out,
there can be some teething problems or issues that you
can’t solve on your own. Having that gold level of cover
means we have someone on the end of the phone who can
either jump on and sort it out for us or escalate any queries
or issues directly to Autodesk on our behalf. That’s been key
as Graitec know who best to talk to in order to get fast
answers to any queries we might have.”

Driving efficiencies across design projects

BIM3 has really been reaping the rewards from using the
Autodesk software and from the training and support that
Graitec has provided.
Especially through the pandemic when working from home
has become the norm, being able to leverage Autodesk BIM
Collaborate Pro has proved to be a major benefit for BIM3.
The ability to seamlessly collaborate with all project
stakeholders no matter where they have been based has
proven to be invaluable. Travel and accommodation costs
have been slashed. It has been easy to keep the wider
project team up to date on progress and able to visualise
future progress even without physical face-to-face

Customer story #1 | GRAITEC Group

Getting project stages signed off quickly has also been much
easier, and this has, in turn, driven productivity levels up.
The ability to work together on projects using popular 3D
design software like Revit and Navisworks has been key in
fast-tracking the design work and driving operational
David Huke of Graitec also pays tribute to the close working
relationship between the two teams. “The way the two
companies work complements each other well. There is a
good mix of cultures,” he said. “They understand that we’re
here to help them to help their business grow and be
successful. We are successful because of their success. It’s
as simple as that. It really is a ‘win win’ situation for both
As Richard Hasell, BIM3 points out: We would have
struggled to carry on during the pandemic the way we were
without BIM Collaborate Pro. We started looking at it a bit
before lockdown and now have enough licences for
everybody who works with us. When lockdown started, we
experienced a couple of days of disruption, but since then,
we have been able to continue our current projects with
very little impact to our clients.”
“In fact, the use of BIM Collaborate Pro has driven efficiency,
enabling us to quickly expand the size and capability of our
project teams,” explained Richard Hasell. “Some of our team
are based outside the UK and decided to move back home
to their families at the start of the first lockdown. With the

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help of BIM Collaborate Pro, they have been able to
continue working as normal on our key projects – and that
has been a real positive.
“Thanks to BIM Collaborate Pro, it has also been easier for
different stakeholders on any construction project to
understand each other and work closely together., Using
the software has, for example, enabled the building services
team to share files easily with architects and structural
engineers. And from the BIM3 perspective, this has allowed
it to explain building services concepts more successfully to
those who may only have limited knowledge.
BIM3 believes that tools like Autodesk BIM Collaborate Pro
are especially invaluable on larger construction projects. For
example, on the Leadenhall project, BIM3 is working with
19 other companies and interacting 150-200 design models.
It is also a heavily modularised project. The ability for all
stakeholders to use BIM Collaborate Pro to share data has
been invaluable in simplifying interactions and driving
efficiencies throughout. In addition to this, Graitec and
BIM3 have also been working with Autodesk to develop
Autodesk Assemble software, which is able to track all the
modules through the various production stages.

While BIM3 is now engaged in a steady return to the office
as lockdown restrictions ease, its approach to design
workflow has undergone a more permanent shift. Before
the pandemic, BIM3 was working from a centrally based
physical server located in their offices. Today that is no
longer the case, and the company plans to continue to use
predominantly online software services and tools even
when everyone is back using the same office space.
“Using cloud-based collaborative software supports a much
more flexible approach to design,” added Richard Hassell.
“We would have had a very difficult time without this
software in place over the past 18 months, and having it
allows us to have greater peace of mind if we did move back
into lockdown at any point in the future.


“Going forward, our emphasis will be more on online
working than it has been in the past. With Graitec’s help and
with the Autodesk software solutions in place, we can look
ahead confidently to delivering improved productivity and
enhanced operational efficiencies across design projects in
the future.”

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